Clarity today.
Compounding tomorrow.

HVAC

The problem. Techs on jobs let 1 in 3 calls roll to voicemail, and after-hours emergencies went to a competitor by morning.

What we built. Missed-call-to-text-back that fires a branded SMS within 30 seconds of any unanswered call and pings the on-call owner.

• 62% of missed callers replied to the text
• First response: 6 hrs → under 1 min

“We weren't missing leads on purpose — we just couldn't answer with a wrench in our hand.”

Live in 6 days

Plumbing

The problem. An 8-tech shop had no after-hours coverage and paid an answering service that booked nothing, so ~140 night calls a month went nowhere.

What we built. A 24/7 AI voice receptionist that triages true emergencies from routine jobs, books into Housecall Pro, and escalates floods to the on-call tech.

• $21,600 in added emergency revenue
• Replaced a $1,100/mo service that booked $0

“It books the floods at 2am and lets the leaky-faucet calls wait till morning. Exactly how I'd triage it.”

Live in 18 days

HVAC & Plumbing

The problem. A 16-person company leaked revenue at three points: missed calls, web leads followed up days late, and ~45% of estimates never chased — with no visibility into any of it.

What we built. End-to-end recovery system: AI receptionist + 60-second speed-to-lead + automated quote follow-ups, synced to ServiceTitan, with an owner dashboard tracking every leak.

• Quote close rate: 39% → 49.5%
• Web-lead response: 41 hrs → 58 seconds

“I finally have one screen showing every job we used to lose. Paid for itself before the first invoice cleared.”

Fully live in 7 weeks

DTC Skincare

The problem. A 6-figure brand recovered almost nothing from checkout drop-offs — ~70% of carts abandoned with one generic reminder firing.

What we built. A 4-touch Klaviyo cart + browse-abandon flow with dynamic product blocks, SMS on touch two, and a one-time first-order incentive.

• Carts recovered: ~4% → 23%
• Built and live in under 2 weeks

“It paid for itself in the first 11 days. This was just sitting on the table the whole time.”

2-week build

DTC Accessories

The problem. Support drowned in 'where's my order,' returns, and sizing — ~1,400 tickets a month pulling two staff off growth work.

What we built. An AI support agent trained on their policies and live Shopify order data, handling status, returns, and sizing with clean human escalation.

• First reply: ~26 hrs → under 2 min
• ~1.5 staff freed for retention work

“I stopped hiring my way out of support. The team works on the business instead of the inbox.”

3-week build

DTC Beauty · 2,000+ SKUs

The problem. Across 2,000+ SKUs, product copy was thin and inconsistent, reordering ran on a fragile spreadsheet, and margin questions waited on an analyst.

What we built. A unified build: on-brand bulk content engine on product import, inventory forecasting + reorder alerts, and a chat-with-your-store dashboard over Shopify, ads, and GA4.

• Stockouts on top sellers down ~42%
• 6 hrs/week of reporting → answered on demand

“It's like I added a copywriter, an inventory planner, and an analyst — and they all talk to each other.”

Phased 8–10 weeks

Accounting Firm

The problem. Two bookkeepers spent ~12 hrs a week keying vendor invoices into QuickBooks, with a 4–6% miskey rate at month-end.

What we built. An invoice-capture flow that OCR-extracts line items, validates against vendor records, and syncs clean entries to QuickBooks with a human-approval step.

• Keying errors: ~5% → under 1%
• Month-end close shortened by 2 days

“My team stopped retyping invoices and started actually reviewing the books. Close week isn't a fire drill anymore.”

Built in 3 weeks

Marketing Agency

The problem. Account managers burned ~6 hrs per client each month stitching four ad and analytics tools into slide decks — and clients still said the data was stale.

What we built. A live, white-labeled client dashboard pulling ads, GA4, and CRM nightly, with an auto-written plain-English monthly summary.

• Data refreshed nightly, not weekly
• ~1.5 days/mo freed per account manager

“Clients log in to live numbers instead of waiting for my Monday deck. It made us look twice our size.”

Delivered in 5 weeks

Law Firm

The problem. A 9-attorney firm lost an estimated $90k+/yr as associates dug through past matters and templates to draft routine documents from scratch.

What we built. A private RAG copilot trained on the firm's templates and closed matters that drafts first-pass documents and answers 'how do we handle this' with citations — no data leaving their environment.

• Routine first drafts: hours → ~15 min
• New associates ramp faster

“It's like every associate has the firm's whole memory open in a tab. The drafts aren't final, but they're a real start.”

Phased ~10 weeks

Physio Clinic

The problem. A 3-therapist clinic lost ~14% of booked visits to no-shows — roughly $3,200 a month in empty chair time.

What we built. A 3-step SMS + email reminder sequence wired into their booking system, with one-tap confirm or reschedule.

• ~$3,000/mo in visits recovered
• Reminder calls: ~40/week → near zero

“We didn't add a single patient. We just stopped losing the ones we already had.”

2-week build

Dental Practice

The problem. The practice missed 25–30 calls a week, and the front desk had no time to chase 600+ patients overdue for hygiene recall.

What we built. A 24/7 AI phone receptionist that books and routes emergencies, paired with an automated recall campaign mining the PMS for overdue patients.

• ~$19k in recovered hygiene + treatment
• After-hours calls to voicemail: zero

“It catches the 7pm callers we used to lose to the practice down the street.”

3 weeks to launch

Fitness Studio · 3 sites

The problem. Across 3 locations, ad leads went un-followed for hours, ~18% of trials never converted, and there was no early warning before members churned.

What we built. An integrated system: instant speed-to-lead text-back, a waitlist auto-fill engine for cancellations, and a churn-risk dashboard flagging members whose attendance dropped.

• Leads contacted in under 2 min
• Member churn down ~22%

“The dashboard tells me who's about to quit before they do. That alone paid for the build.”

8 weeks · 3 sites

Local Coffee Chain

The problem. Regulars went quiet after one visit and the owner had no way to win them back — ~30% never returned within 60 days.

What we built. An automated win-back + loyalty SMS flow that captures numbers at checkout and texts a targeted offer to anyone quiet for 45 days.

• 412 lapsed customers reactivated
• SMS drove ~11% of monthly revenue

“It paid for itself the first weekend we sent the 'we miss you' text. Should've done it two years ago.”

Live in 2 weeks

Restaurant Group · 5 units

The problem. Staff dropped 1 in 3 calls during the dinner rush, sending reservations, takeout, and catering to voicemail 85% of callers never returned.

What we built. A 24/7 AI phone agent in the restaurant's voice — booking tables, taking takeout, answering hours and menu questions, routing catering leads to a manager.

• ~$3,100/mo recovered per location
• Front-of-house phone interruptions down ~70%

“My hosts can look guests in the eye now instead of grabbing the phone every ninety seconds.”

8 weeks · build + tuning

Hospitality Group · 6 sites

The problem. Six locations ran off disconnected spreadsheets with no same-day view of food cost, labor, or catering pipeline — numbers arrived two weeks too late.

What we built. A unified ops dashboard pulling POS, inventory, labor, reviews, and catering into one daily owner snapshot, plus an AI agent that answers catering inquiries in under 5 minutes.

• Catering response: ~40 hrs → under 5 min
• ~1.5 points of margin saved

“For the first time I can see all six locations before lunch instead of finding out at month-end.”

12 weeks · phased